operatorsbrief.co

The curriculum.

You walk away running your own work through Claude on a daily cadence, with a Playbook of pinned prompts that hold up under partner-level review.

One curriculum. All eight modules.

Every subscription — Operator and Team — includes all eight modules and all 35 lessons. The curriculum is the same product at every tier.

Operator ($1,200/yr) is one seat for one operator. Self-serve checkout. The full eight modules, Hayes, the Playbook, and the credential — for the person getting fluent on their own work.

Team ($1,400/seat/yr, five-seat minimum) adds the layer a manager needs once the work scales past their own desk: the admin console, company-wide leaderboard, weekly manager reporting across all seats, and a named champion onboarding. Same content. Different visibility structure above the individual.

The eight modules.

Module 01

Foundations: How AI Actually Works (and How You'll Use It)

The mental model that will save you years of confusion.

No magic, no hype. Six lessons that build the first-principles foundation every operator needs before AI becomes a daily tool — what an LLM (large language model) is, the four-part prompting framework, the five strengths worth reaching for, the three failure modes worth guarding against, and the Playbook that holds it all together.

6 lessons

01.01
What AI is, what it isn't, and why this matters for your work
No magic. No hype. The 5-minute mental model.
10 min
01.02
The 4-part prompting framework: your daily template
Context, Task, Format, Constraints (CTFC). Memorize once, use forever.
12 min
01.03
The 5 things AI is genuinely great at for operators
And how to spot them in tomorrow's calendar.
10 min
01.04
The 3 ways AI fails — and the operator's 3 guardrails
Hallucination, confidentiality, when not to use AI.
10 min
01.05
Meet your Playbook: your tactical journal
Every prompt you save, organized like a journal. The center of gravity for your daily work.
8 min
01.06
When to reach for what
Five Strengths, CTFC, Three Guardrails. Spot it. Build it. Check it.
9 min

Module 02

Email and Written Communication

Triage. Draft. Tone. Chain.

Four email patterns with redaction baked in. The highest-volume surface in a manager's day, run through Claude with the discipline that keeps client-confidential threads safe and the voice unmistakably yours.

4 lessons

02.01
Email triage
Three prompt patterns for daily email.
10 min
02.02
Drafting from context
Make Claude carry your thread.
10 min
02.03
Tone shift
Curt, neutral, warm. Pick the fit.
9 min
02.04
Writing up the chain
Board, exec, status. Stakes change.
11 min

Module 03

Document Drafting and Review

Long-form writing and review without the slog.

Five lessons covering memos, contracts, RFPs (requests for proposal), decks, and multi-source synthesis. Closes with role-specific Playbook templates pinned and ready — senior associate, audit manager, brokerage principal, agency director, owner-operator.

5 lessons

03.01
The Memo Method, three passes from notes to tight first draft
Three passes from messy notes to tight first drafts.
12 min
03.02
Reviewing long documents at speed
Contract markup, RFP review, deck critique — without the cold-coffee read.
12 min
03.03
Synthesis at speed
Research, transcripts, articles, condensed to one defensible page.
11 min
03.04
The living document
Versioning, redlining, and the discipline of tracked changes.
10 min
03.05
Templates that hold — the Playbook as your document operating system
The Playbook moves from saved prompts to your document operating system.
11 min

Module 04

Meeting and Decision Prep

Before, during, and after — without the busywork.

Four lessons covering pre-read workflow, real-time notes, decision memos, and the recap email no one wants to write. Closes the Operator track and turns the highest-attended-time surface in a manager's week into structured leverage.

4 lessons

04.01
The pre-read workflow
From agenda to briefing note. 60 minutes of prep compressed to 5.
10 min
04.02
Real-time notes
Capture without losing the room.
10 min
04.03
The decision memo
Structured prep for the decisions worth memo-ing.
12 min
04.04
The recap email everyone is too tired to write
Friday afternoon synthesis from the week's notes.
10 min

Module 05

Working with Your Team

The force multiplier — scale through your reports.

Four lessons on delegation, 1:1 prep, performance review drafts, and surfacing what is slipping in team comms before it lands on your desk as a problem.

4 lessons

05.01
Briefing direct reports — delegation that holds
Clarity on the ask, the constraints, the success criteria.
11 min
05.02
The 1:1 toolkit
Meeting prep, follow-up, growth conversations — without the dread.
11 min
05.03
Performance review drafts
First drafts that do not lose your voice or judgment.
12 min
05.04
Spotting what is slipping
Surface patterns across team comms before they become problems.
11 min

Module 06

Leadership Communication

Up the chain and out the door — without losing the room.

Four lessons on board materials, monthly investor and stakeholder updates, presentations without slide-bloat, and the all-hands speech that gets repeated at lunch instead of forgotten by Friday.

4 lessons

06.01
Board materials
Updates, narratives, and financial summaries that hold a board's attention.
12 min
06.02
The investor and stakeholder update
The monthly memo that does not lose the room.
11 min
06.03
Presentations without the slide hell
Build decks the audience can read at their own pace.
11 min
06.04
The all-hands speech
Internal narrative — what your team will remember and repeat.
11 min

Module 07

Cross-Functional Collaboration

Translate across functions you do not natively speak.

Four lessons on speaking finance, legal, design and product, and engineering. Built around vocabulary translation, not adversarial framing — the right asks, in the right register, with the right structure.

4 lessons

07.01
Speaking finance
Structuring asks, defending budgets, modeling scenarios.
11 min
07.02
Speaking legal
Contract review prep, risk assessment, executive summaries of legal advice.
11 min
07.03
Speaking design and product
Operator requirements as product specs — without micromanaging the build.
11 min
07.04
Speaking engineering
Escalations, scope conversations, the bug-or-feature triage.
11 min

Module 08

The Operator's Edge

Custom workflows, advanced patterns, and what makes the difference at twelve months.

Four lessons on building your custom Playbook, chained multi-step workflows, working with new Claude capabilities as they ship, and the compounding edge that separates AI-fluent managers from AI-aware ones over a year of disciplined use.

4 lessons

08.01
Building your custom Playbook
Role-specific prompt patterns, tagged and pinned for daily reach.
12 min
08.02
Multi-step workflows
Chain prompts for repeatable processes — without making them brittle.
12 min
08.03
Working with new capabilities
Stay current as Claude evolves — web search, code, document upload, agentic workflows.
11 min
08.04
The operator's edge
What separates AI-fluent managers from AI-aware ones at twelve months.
12 min

What changes for you.

At week six, an Operator buyer is running daily email triage through Claude in under ten minutes, drafting memos in three passes instead of three sittings, and walking into the week's biggest meeting with a one-page briefing the partner across the table didn't have time to write themselves. The Playbook by then has eight to twelve pinned prompts — the ones you actually reach for, not the ones you saved out of optimism.

At week twelve, a subscriber is delegating with briefs that don't come back for clarification, drafting board updates that get framed as "what changed" instead of "what we did," and walking into finance and legal conversations with the vocabulary already translated. Performance review season takes half a Saturday instead of three. The team starts asking which prompt you used for that.

At month twelve, the difference is compounding. Your Playbook is tagged, audited, and indexed by the work you actually do — not the work the course assumed you'd do. New Claude capabilities ship and you're testing them on a real task within the week. Someone on your team asks you to teach them, and you have a framework for that, too.

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